Forum Discussion
Patrick_Zhu
Jan 12, 2020Copper Contributor
Error of "presence unknown" and "This message wasn't sent to ***@hotmail.com due to company policy."
Issue: Add a contact not in my organzation in SFB client with show status "presence unknown" and sent message will show error of "This message wasn't sent to ***@hotmail.com due to company policy." ...
Marc Gehri
Nov 18, 2020Copper Contributor
Hello Patrick
Could you solve the problem?
It seems that I have exactly the same problem.
We set up Skype Hybrid yesterday and now nobody has presence information except the internal users themselves.
regards
Marc