Forum Discussion

Copper Contributor

Jul 12, 2017

error enabling Unified Messaging - number already registered

Using skype for business 2015 with exchange online. Getting the following error when attempting to enable voicemail for a specific user. "The phone number you entered has already been register...

Unified Messaging

MarkVale

Iron Contributor

Jul 12, 2017

I haven't checked shouldn't it be $_.ProxyAddressess -Like not emailaddresses?

Brian Lang

Copper Contributor

Jul 12, 2017

Hi Mark,

Either $_.emailaddresses or $_.ProxyAddressess are accpeted and return the same results.

Andrew Price
Brass Contributor
Jul 12, 2017
Maybe an easier way Get-UMMailbox | fl Extensions
- Brian Lang
  Copper Contributor
  Jul 17, 2017
  Andrew,
  The Get-UMMailbox | fl Extensions was very helpful. I see the ext "7832" I'm trying to apply assinged to another user. Can you advise the best way to change this? Can I just disable UM for the user with 7832.. then re-enable with the correct ext. Then attempt to enable 7832 to the correct user?
  - MarkVale
    Iron Contributor
    Jul 19, 2017
    Hi Brian
    
    At the moment, the supported method is to disable UM for the user and re-enable. Any previous voicemails, greetings and settings will be reainimated when enabled again.
    
    thanks