Forum Discussion

Copper Contributor

Jan 04, 2017

Solved

Duplicate IM messages in Skype for business

Hello I have been having problems with skype recently. Two lines of message are printed. Currently, four companies are experiencing the same problem. There is a problem with KB3127934 and K...

Instant Messaging & Presence

nomorephones
Jan 04, 2017
If this is the problem you are experiencing, then there is a resolution in an update released yesterday: https://support.microsoft.com/en-us/kb/3213037

nomorephones

Microsoft

Jan 04, 2017

If this is the problem you are experiencing, then there is a resolution in an update released yesterday: https://support.microsoft.com/en-us/kb/3213037

Swaminathan Balakrishnan

Copper Contributor

Feb 03, 2017

This update has some issues in sigining into skype. Waiting for MS to confirm if it is a bug or not.

Satish Upadhyaya
Brass Contributor
Mar 01, 2017
The Duplicate IM Messages in the Skype for Business client was an known issue with Skype for Business Update which was causing the issue. The issue has been address in the recent update for respective clients.
- Jonathan Baker
  Copper Contributor
  Sep 27, 2018
  I am still seeing this problem and am connecting to an on-prem fully patched version of SfB server. My client version is 16.21.65. Attached is a screenshot of the issue. The issue seems to be related to going on and off the network without quitting SFB client each time.
  - Maluks
    Iron Contributor
    Oct 02, 2018
    As this was addressed by Microsoft as a bug on the client, I don't think there is a setting how can we resolve this. In our environment this got solved when MS has released updated client.
    
    To resolve this in your case, I think the best would be to contact Microsoft directly, to see if they have an answer for this.