Forum Discussion
Mark Linman
Mar 02, 2018Brass Contributor
Cloud PBX & Skype for Business Online offboarding
How are others handling users DIDs when they leave the company? Our currently policy is to disable user which kills all forwarding etc. Trying to figure out how to forward the number for about 30 d...
Andrew_Allston
Mar 02, 2018Iron Contributor
hate to say it but the only things you can currently do are the obvious ones, Nothing, Keep the account around for 30days, reassign the number to the replacement employee if there is one, or switch the number to a service number. This is a very painful thing for us too. It would be nice if we could assign more then one number to a user OR even better, have all unused numbers in your private pool to forward to a AA or CQ.