Cloud PBX - Auto Attendant - Transfer to External number

I have not done end to end testing... However it may appear that a CAP (Common Area Phone) license could be used in place of a fully licensed user...  so the appropriate licensure would be.  CAP @6$ and Domestic dialing @ 12$.  I am basing this off the fact that i was able to set call forwarding on a Hoteling CAP in the office.  I do not know fully if that would work once i disconnect the physical phone itself but it would appear so as the change on the device seems to commit the change once in place, havnt tested if it can be added to a call queue though.  (running cloud pbx using teams only currently).  To note of course that All calls even once forwareded externally are still connected through your pbx so they are still billable...  

For this reason we split our system, our AA now offers sales, operator, and dial by name.  But then Says if you need customer service hang up and dial a new 1800 number.  Painful in the short term, but probably better all around.