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blue-man's avatar
blue-man
Iron Contributor
Jan 30, 2018
Solved

Changing UPN AD User Domain

I changed one of our users UPN domain name in AD from domain.local to domain.com. This change then synced the user's AD account into O365 as it should. I then realised that I had picked the wrong UPN...
Active Directory
  • VasilMichev's avatar
    VasilMichev
    Jan 30, 2018

    DirSync sometimes fails to pick up the UPN changes. You can however change it directly in O365 via the Set-MsolUserPrincipalName cmdlet.

Nermin Sahmanovic's avatar
Nermin Sahmanovic
Copper Contributor
Jan 30, 2018

Hi Craig,

 

Try to force the sync again:

To invoke a delta sync cycle, run the following command:
Start-ADSyncSyncCycle -PolicyType Delta
To invoke a full sync cycle, run the following command:
Start-ADSyncSyncCycle -PolicyType Initial

 

Open Synchronization manager and check whether changes took place.

 

Thanks,

 

Nermin

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