Forum Discussion

Andy Waschick's avatar
Andy Waschick
Copper Contributor
Mar 03, 2017

Calling resources on Trusted Application API for Skype Business Online shows CallbackUriUnreachable

I am tasked with implementing a bot connector for Skype for Business Online, and to say it has been challenging is an understatement.  I realize that the Trusted Application API is very new, and just...
Instant Messaging & Presence
sdk
Skype for Business Adoption
Renukha Rajaraman's avatar
Renukha Rajaraman
Former Employee
Mar 28, 2017

Just checking if you did the step for tenant admin consent as this is the exception that we are seeing when we decode the X-Ms-ClientDiagnostics

 

OperationContext-OutgoingHttpRequestExceptionMessage=Could not get OAuth EVO token. Message: AADSTS50001: The application named https://events.gerirme.com.br was not found in the tenant named 989d053a-e8ab-4800-a4da-dbbf03b43ccb.  This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant.  You might have sent your authentication request to the wrong tenant.
Trace ID: 29d5b968-dfc3-407e-a628-980b2b7a0b00
Correlation ID: 0051b1f9-b394-4307-a39f-2262f8ed2c71
Timestamp: 2017-03-28 17:21:32Z-ErrorCode=BadRequest-ErrorSubCode=CallbackUriUnreachable-ErrorDebugProperties=errorReportId="4480d994f5884e12b437de934a04c2ef"
-CorrelationId=2147484436-HttpMethod=POST-StatusCode=400-UriPath=/platformservice/v1/applications/2382007811/communication/messagingInvitations-UriQueryParameters=?endpointId=sip:skypeforthewins1@tenfoldinc.onmicrosoft.com-UserAgent=skypeforthewins1-Latency=218.7399-Timestamp=1/1/0001 8:00:00 AM-ClientId=db92ba7d-ab7d-4eb0-86e5-280b3717932a-ClientName=skype for the wins-EndpointId=sip:skypeforthewins1@tenfoldinc.onmicrosoft.com-TenantId=989d053a-e8ab-4800-a4da-dbbf03b43ccb-Machine=BL20R02FES01.infra.lync.com-FormatVersion=PlatformService 1.4-RequestedVersion=0-

 

Meanwhile I will try to pull logs off the server for this one and see if we have more information. We are working on improving debuggability for callback failures in general.

Will get back with updates. Thanks

Renukha Rajaraman's avatar
Renukha Rajaraman
Former Employee
Mar 31, 2017

Hi Patrick,

 

If you did not create this application recently, could you check if the callback url has a 443 and remove it and validate if the callback works fine as Richard had suggested.

 

Thanks,

Renukha