Forum Discussion
Chris Stewart
Nov 30, 2017Brass Contributor
Call Quality Dashboard showing internal Microsoft EndPoint and IP Addresses
I am trying to use the Call Quality Dashboard to identify locations and users with poor quality. I create a new detailed report with First and Second Address, Subnet, and Endpoint. Over half of the...
William Looney
Microsoft
Dec 01, 2017If you upload the subnet info as Alexander has described, CQD should help you identify streams from your subnets from those happening outside your network.
One other thing to understand is the first and second concepts used in CQD. Every time a user joins a conference call, the first subnet is for the Microsoft server hosting the meeting and the second subnet is for the client. More information about first/second can be found here. https://support.office.com/en-us/article/Dimensions-and-measures-available-in-Call-Quality-Dashboard-for-Microsoft-Teams-and-Skype-for-Business-Online-e97aeeee-9e43-416f-b433-9cdd63d8874b
Chris Stewart
Dec 05, 2017Brass Contributor
Thanks! It sounds like it is functioning as designed.