Forum Discussion
Call Me At not working
For the PSTN Call Me at work feature to work we require to have the PSTN Conferencing Subscription from the either the third-party providers or from Microsoft. We can purchase the Microsoft PSTN Conferencing Add-ons for E3 Subscription and then proceed with the usage of the Call Me at work.
It is not mandate to have the E5 Subscription. We only require to have the PSTN Conferencing Subscription from either Microsoft or Third party services.
We are also experiencing the same dilema.
We are an E3 customer and initially when we set this up late last year, only the organizer needed a MS PSTN license and the system would call any user at a number that they provided. This has since stopped working.
Is the requirement now that BOTH (or all) users require a PSTN license to be able to accept a "Call me at" number?
Hello Brian,
For the Call Me at work Feature to work we majorly require only Skype for Business PSTN Conferencing License to be assigned to the user account with an E3 Subscription. I would request you to confirm if assisnging the above license helps in utilzing the Call Me at work feature.
With Regards,
Satish UpadhyayaOk, then that is a change from last year. Only the organizer required an E3 PSTN license.
What happens if an outside O365 user sets up a meeting with a PSTN number and I want it to call me at work? Does that function, or can I only dial in to their bridge?
- Not necessarily, as call me for a 1:1 conversation is not using conferencing.
Hello Loryan,
We do not have the feature of Call Me at Work for one on one conversation unless it is an Meet now instant meeting.
With Reagrds,
Satish
