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William Looney's avatar
William Looney
Icon for Microsoft rankMicrosoft
Dec 08, 2017

Annoucement: Updated Network Assessment Tool released on 12/8 - added network connectivity checks

Hi,   I'm happy to announce we have just released an updated Network Assessment Tool for Skype for Business and Microsoft Teams. Download link is: https://www.microsoft.com/en-us/download/details...
Skype for Business
teams
William Looney's avatar
William Looney
Icon for Microsoft rankMicrosoft
Jan 19, 2018
Thanks for the feedback. We are working on an update to address this issue.
rovert506's avatar
rovert506
Iron Contributor
Jan 19, 2018

William Looney - greatly appreciate the update.  Any rough ETA on when we can expect the fix?  Weeks?  A month?  Longer?

  • William Looney's avatar
    William Looney
    Icon for Microsoft rankMicrosoft
    Jan 19, 2018
    Its high priority on our list to get this release updated to address this and a couple other items of feedback we've received. I am not committing to a specific ETA or date, but I'm aiming for week or two provided everything goes well.
    • rovert506's avatar
      rovert506
      Iron Contributor
      Feb 07, 2018

      William Looney

      Question - Any update on new version ETA?

       

      Additional issue below:

      The "/connectivitycheck" param appears to query for hosts in five domains:

      *.dc.trouter.io
      *.msg.skype.com
      *.broker.skype.com
      *.cc.skype.com
      *.conv.skype.com

       

      Problems with this are as follows:

      1. The domains bolded black are only listed as "Required" for Teams on the Office365 URL/IP support page.  There is no mention at all of these domains for Skype4B.  For organizations that adhere to strict DNS recursion configurations based off the Office365 URL/IP support page, when they are not deploying Teams and only Skype4B, the "/connectivitycheck" param flat out does not work.
        • Note:  The network assessment feature still works - albeit with the caveats listed in this thread - so that remains unchanged.
      2. The domain bolded red is not listed anywhere on the Office365 URL/IP support page.  For organizations that adhere to strict DNS recursion configurations based off the Office365 URL/IP support page, this domain will not be available since it is not documented.
        • Note:  This domain isn't even listed anywhere in the RSS feed, either.

       

      I cannot overstate how disappointing and frustrating it is for partners and customers to have to deal with these issues.  Even more frustrating is the fact that we're now nearing two months since the version was released with no updates to fix the initial issues.

       

      Please, please, PLEASE, get these issues (both technical and documentation) fixed ASAP.

      • Mark Garza's avatar
        Mark Garza
        Copper Contributor
        Feb 20, 2018

        Opened a ticket with MSP and pressing on this question.

    • rovert506's avatar
      rovert506
      Iron Contributor
      Jan 19, 2018
      10-4. Thanks for letting me know!
      • Philippe Piquereau's avatar
        Philippe Piquereau
        Copper Contributor
        Feb 02, 2018

        Same case as Trevor

        Maybe a tool that may become useful after some update one day ?

        or another tool for network assessment is in preparation somewhere ?

         

        By the way, I notice there are plenty of Microsoft tools checking O365 needs, but I'm not sure if one is really working. If there is one to use, which one is it as I'm lost between all tools that are not working, deprecated, abandoned, ... ?

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