Forum Discussion
An unhandled exception was encountered in Conferencing Announcement Service.
No but we are using Anywhere365. I guess that it has to do with the way those products work. They setup a conference for joining agent and caller. In this process they do a certain action which triggers the event. The issue only happens on a Skype for Business 2019 environment and not on 2015.
We have a confirmation of Anywhere365 that there is no user impact but nevertheless this makes a lot of clutter in the event log.
So seems to be a specific "bug" on SfB2019 ?!
We also use Anywhere 365 in combination with Skype for Business in our company.
After updating to Skype 2019, we also notice this error in the log.
Is there already a solution for the unsightly behavior?
Marco1187 the issue is still there. I think we have customers on the last SfB CU with A365 but still experience the explosion in events. We currently filter out the eventid in question.
Hi, i received the following answer from microsoft support:
"Hello, Good morning! At the moment we receive feedback from many users with this problem. At the moment there is an IcM opened and the production group is aware of this issue. At the moment there is an IcM opened and the production group is aware of this issue"
Let's wait and see when they bring out a hotfix.
- Have you or anyone heard further on this?
We're still seeing the same events following update to 7.0.2046.252 Feb 2021 (CU4 HF2), again WinServer 2019 and SFB2019 with Anywhere365 integration as well as Competella as mentioned in the thread.
Thanks
Thanks for your answer.
I have already worked on this issue a year ago with Microsoft premier support.
According to microsoft support the fix should be available in CU 4. Unfortunately this does not seem to be the case. I will contact Microsoft again. Maybe now we have a little more attention, because some others have the same problem.
