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Copper Contributor

Aug 11, 2020

Solved

Add empty value on MobilityPolicy

I try to put empty value for MobilityPolicy for OnlineUser with this method : Grant-CsMobilityPolicy -PolicyName $Null -Identity 'test' But I have this error message This poli...

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harveer singh
Aug 11, 2020
Hey aehanno ,

Is this a hybrid environment ? By default in SFB online (atleast thats how i see in my environment) the default policy name is "MobilityEnableOutsideVoice".
You can check the same for a default user using : Get-Csonlineuser | select userprincipalname,mobilitypolicy

So the $NULL attribute as policy name most probably won't work for user homed in SFBOnline. To set a online user back to default you can use:
Grant-CsMobilityPolicy -Identity user@domain.com -PolicyName MobilityEnableOutsideVoice

As far as users showing empty value, check where the users are hosted.

Get-Csonlineuser | select userprincipalname,hostingprovider
If you see SRV: that would mean the user is on-premises and you will have to manage the policy on-premises.

Thanks

harveer singh

Iron Contributor

Aug 11, 2020

Hey aehanno ,

Is this a hybrid environment ? By default in SFB online (atleast thats how i see in my environment) the default policy name is "MobilityEnableOutsideVoice".

You can check the same for a default user using : Get-Csonlineuser | select userprincipalname,mobilitypolicy

So the $NULL attribute as policy name most probably won't work for user homed in SFBOnline. To set a online user back to default you can use:

Grant-CsMobilityPolicy -Identity user@domain.com -PolicyName MobilityEnableOutsideVoice

As far as users showing empty value, check where the users are hosted.

Get-Csonlineuser | select userprincipalname,hostingprovider

If you see SRV: that would mean the user is on-premises and you will have to manage the policy on-premises.

Thanks

aehanno
Copper Contributor
Aug 12, 2020
helloharveer singh

thanks for the response.

So if I understand, if users are online, they can't have MobilityPolicy's value empty but if there are on-premise the default value is $null?

You right, all users who have mobility policy's value empty are users with hostingprovider's value SRV
But when a user have SRV as hostingprovider and MobilityEnableOutsideVoice as MobilityPolicy when I want put $null for mobilitypolicy I have the same error than before

thanks
- harveer singh
  Iron Contributor
  Aug 12, 2020
  If a user has hosting provider as SRV: you need to manage its mobility policy from on-premises skype for business powershell. The $null attribute should work on-premises and right you will not be able to use $null for a user in sfbonline.
  - aehanno
    Copper Contributor
    Aug 12, 2020
    I can't use Grant-CsMobilityPolicy when the user is on prem ?
    What I have to use ? I only find this one on the Microsoft Doc
    
    Thanks