Forum Discussion

Copper Contributor

Jul 06, 2020

While actively messaging next message shows in Outlook as "Missed Conversation" not S4B

See image below. I was actively messaging with this person when Skype for Business stopped showing the responses from the other person, but then several minutes later, I get a "Missed conversation" i...

Instant Messaging & Presence

IstvanffyZ

Brass Contributor

Jul 08, 2020

jtcne

Hello,

do you have on-premise S4B environment? What coexsitence mode is used for you (eg. Island mode).

If everybody is in Island mode, all chat initiated from Skype client will be routed to Skype, and all Teams chat will go Teams client.

Have a look the Table 1.a from the documentation: https://docs.microsoft.com/en-us/microsoftteams/coexistence-chat-calls-presence

Regards,

Zoltan

jtcne
Copper Contributor
Jul 08, 2020
IstvanffyZ

Hi Zoltan,

I appreciate your response.

For Skype for Business, we are strictly using the Office 365, no on-premise server. I'm on a Microsoft 365 license, however, in the same Azure AD domain.

Thanks!

John