Forum Discussion
Raizel
Feb 21, 2019Copper Contributor
Some users still see the old contact number from sfb contact card
Hi Guys, I recently updated User's A phone number and I noticed that some of the user's from my organization still see the old contact number when checking User A contact card in Skype for busine...
Jul 07, 2019
Raizel Can you check with the User Account and Users Skype for Business Application. It seems that the numbers is getting pulled in either from the users contact list wherein he might have added the contact information. Check for the Phone Details in the following location.
1. Login to Skype for Business of the User Account
2. Click on the Gear Icon/Settings Icon on the Skype for Business.
3. Click on Phone. Please check of the user is publishing phone numbers from here.
4. Remove the Phone Numbers and that should sort the issues in 24-48 hours.
With Regards,
Satish