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Darwin Jebha's avatar
Darwin Jebha
Iron Contributor
Oct 20, 2016

Skype IM's are missing

Recently noticed that I get IM notification pop up but when i open the coversation, the IM is missed so that I had to ask the employee to say that again. Anyone experienced? Early we all know the IM ...
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Matt Landis's avatar
Matt Landis
Iron Contributor
Nov 23, 2016
We've also noticed this bug. I think in the cases we have seen it, rebooting the PC fixes it. But still, a bug
  • Darwin Jebha's avatar
    Darwin Jebha
    Iron Contributor
    Nov 23, 2016

    Microsoft is taking any action right now?

    • fainaz vp's avatar
      fainaz vp
      Copper Contributor
      Jan 11, 2019

      Please check if you guys have the IM conversation history is disabled? If yes, you might be experiencing a by design behavior. 

      Please check if you are facing below scenario:

      The Lync client isn’t in the foreground.  The mobile phone will display the notification on the phone for only a matter of seconds.  Once the notification has disappeared, the mobile user is left with a notification on the live tile that a missed conversation occurred but when you enter the Lync client you do not see who the IM was from.

      Check this link:

      https://masteringlync.com/2013/09/27/lync-2013-mobile-phone-and-conversation-history/ 

      • Darwin Jebha's avatar
        Darwin Jebha
        Iron Contributor
        Jan 15, 2019
        It is enabled, so configuration issue. I feel like some of the CTR version of Office pro plus version of skype causing the issue.

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