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Darwin Jebha's avatar
Darwin Jebha
Iron Contributor
Oct 20, 2016

Skype IM's are missing

Recently noticed that I get IM notification pop up but when i open the coversation, the IM is missed so that I had to ask the employee to say that again. Anyone experienced? Early we all know the IM ...
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Darwin Jebha's avatar
Darwin Jebha
Iron Contributor
Nov 23, 2016

Microsoft is taking any action right now?

fainaz vp's avatar
fainaz vp
Copper Contributor
Jan 11, 2019

Please check if you guys have the IM conversation history is disabled? If yes, you might be experiencing a by design behavior. 

Please check if you are facing below scenario:

The Lync client isn’t in the foreground.  The mobile phone will display the notification on the phone for only a matter of seconds.  Once the notification has disappeared, the mobile user is left with a notification on the live tile that a missed conversation occurred but when you enter the Lync client you do not see who the IM was from.

Check this link:

https://masteringlync.com/2013/09/27/lync-2013-mobile-phone-and-conversation-history/ 

  • Darwin Jebha's avatar
    Darwin Jebha
    Iron Contributor
    Jan 15, 2019
    It is enabled, so configuration issue. I feel like some of the CTR version of Office pro plus version of skype causing the issue.

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