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sherazalvi's avatar
sherazalvi
Copper Contributor
Mar 13, 2019
Solved

Skype for business video conferencing

Hi all, I am facing strange issue at my organization with skype for business video conferencing. If two persons make a one to one video call, none of the user is able to start the video and preview...
Conferencing-Meeting Join video error
  • LinusCansby's avatar
    LinusCansby
    Mar 14, 2019

    Hi,

     

    When the two first users are trying to have a video chat it is a peer-to-peer call and the clients will try to connect directly to each other. When you add the third user Skype will create a Skype meeting hosted at the server and all three clients will connect to the server instead. I would guess that it some firewall issue maybe? 

     

    Do you have the same problem for audio? Are you using Skype for Business server or Skype for Business Online (Office 365 hosted)?

LinusCansby's avatar
LinusCansby
MVP
Mar 14, 2019

Hi,

 

When the two first users are trying to have a video chat it is a peer-to-peer call and the clients will try to connect directly to each other. When you add the third user Skype will create a Skype meeting hosted at the server and all three clients will connect to the server instead. I would guess that it some firewall issue maybe? 

 

Do you have the same problem for audio? Are you using Skype for Business server or Skype for Business Online (Office 365 hosted)?