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Fabio Fiorio's avatar
Fabio Fiorio
Copper Contributor
Feb 27, 2019

Skype for business 2015 doesn't search contacts and groups

Skype for business 2015 doesn't search contacts and groups with both business essentials and business premium licence on 4 PC with windows 7. In the others PC there isn't any trouble.

When you type in "find a contact" the result is "searching" for ever.

2 Replies

  • Fabio Fiorio It seems that there is an issue with you Contact List which is causing the issues. Can you share the following information to confirm the same issues.

     

    1. Login in to Skype for Business

    2. Click on System Tray and then click on Skype for Business Icon 

    3. Press Control and Right Click on the Skype for Business Icon. 

    4. Click on Configuration Information and check for the following key word in the information.

    5. Contact List Provider. Please share what is the contact list provider for affected user.

     

    #UCS #Contact List

     

    With Regards,

    Satish

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