Forum Discussion
Wesley_H1795
Mar 31, 2020Copper Contributor
Skype Calls disconnects with SfB mobile app
Hello We have an on premise SfB setup that works great. Calls from pc/desktop phone/... to other SfB users or external phone numbers, everything works. Only our mobile devices (iPhone, Andro...
sls93200
May 12, 2020Copper Contributor
Hello,
check the timeout of your AAR,
the timeout value must be 200.
Go to your server farm and select “Proxy”
Set “Time-out(seconds)” to 200 and click “Apply” This will prevent mobile users from disconnecting.
Keep me informed.
Regards
JGreenburg
May 13, 2020Copper Contributor
sls93200 Thank you for the details
Current Timeout is set to 600.
I think what we are dealing with a Firewall scope that is incorrect. As soon as I have a resolution I will post what was done.