Forum Discussion
Skype Calls disconnects with SfB mobile app
Hello We have an on premise SfB setup that works great. Calls from pc/desktop phone/... to other SfB users or external phone numbers, everything works. Only our mobile devices (iPhone, Andro...
I am experiencing the same issues with the iOS and Android Apps.
Meetings:
- Attendees can join and ~3-5 minutes their feed will freeze. They are dropped and have to rejoin
- Not the experience we want to have especially when people start saying "Do we need to switch to..."
- Regardless of iOS or Android - I had two attendees(one on each device type) dropping in unison most of a 90 minute call every ~3 minutes
- Phone calls:
- Interestingly, peer to peer calls seem fine.
- PSTN calls to a Skype number, fail, IF the mobile app is logged in and the call is answered there instead of the desktop client.
- Call is stood up, but the timer does not increment and no audio is heard.
My environment is Skype for Business 2019 Premise.