Forum Discussion

Iron Contributor

Feb 19, 2019

Skype audio drops in meetings

I have issues pretty much every time I am in a Skype for Business meeting with more than 5 participants. I lose audio constantly. I am still in the meeting and can see the chat and any material that ...

Voice

hariom jindal

Brass Contributor

Mar 27, 2019

Kate Bowling

Your Skype for Business Administrator should check your session reports diagnostics into server.

From your system end, you can try guidance available here:

https://support.office.com/en-gb/article/troubleshoot-audio-and-video-in-skype-for-business-62777bc6-c52b-47ae-84ba-a8905c3b71dc

Please make sure you have latest Skype for Business client updates installed.

https://docs.microsoft.com/en-us/skypeforbusiness/sfb-client-updates?toc=/SkypeForBusiness/toc.json&bc=/SkypeForBusiness/breadcrumb/toc.json

Let me know if you need any assistance further..

Thanks

Hari