Forum Discussion
Christian Reichhoff
Oct 10, 2017Copper Contributor
SfB on iOS: sometimes late or even no call signaling at all
Hi there, recently I moved the whole company (less than 100 empl.) to Sfb Standard on premise connected to a SIP-Trunk from our carrier. Problem: Sometimes the iOS devices do signaling incom...
Thomas Pallisgaard Iversen
Oct 10, 2017Copper Contributor
Hi Christian,
There is this known issues with SfB on a iOS device. MS does have the app for iOS but in my best opinion there is still a lot of work before SfB will work prober on a iOS device.
Are you running with 'Simultaneously Ringing' activated through SfB?
Do you have any 'Switchboard' 3-party SW installed in your solution? and by that I - do you have any 'Offer Timeout' in your Call-Flow?
Best regards,
There is this known issues with SfB on a iOS device. MS does have the app for iOS but in my best opinion there is still a lot of work before SfB will work prober on a iOS device.
Are you running with 'Simultaneously Ringing' activated through SfB?
Do you have any 'Switchboard' 3-party SW installed in your solution? and by that I - do you have any 'Offer Timeout' in your Call-Flow?
Best regards,
Christian Reichhoff
Oct 11, 2017Copper Contributor
I made a reply twice - and it was deleted shortly.
So: No, there are no 3rd Party Apps or gateways included, no changed default timouts.
It just feels like the iOS App is sometimes hibernated and takes a long time to wake up. This would be "works as designed" if there where any other activity on this iPhones than S4B - but there isn“t.
So: No, there are no 3rd Party Apps or gateways included, no changed default timouts.
It just feels like the iOS App is sometimes hibernated and takes a long time to wake up. This would be "works as designed" if there where any other activity on this iPhones than S4B - but there isn“t.