Forum Discussion
SFB not changing status automatically to "In a meeting" when joining a meeting.
Hi Michelle,
This could be related to several incorrect settings.
1. In the setting menu -personal; do you have the option selected to set your status based on outlook agenda items? (if not please set it. otherwise disable -> restart -> enable -> restart)
2.Right click an outlook agenda item, does it say "show as busy" ?
3.Do you use a diffent emailadress/username/password for Outlook?
4.Do you have the SfB ribbon in outlook? ie can you create a SfB meeting directly from the ribbon. If not, something went wrong during the SfB installation... Re-install.
5.Do you have different SfB (Lync) clients installed on you PC? If so delete the old version and re-install the correct one
6.If all the above is correct please contact your IT deparment to check if they have set-up everything correctly.
You are right btw that you can't set "in a meeting" the only option availble is "busy"
I too have had this issue, but it happens intermittently. It is very frustrating because people continue to contact me when I am in a meeting because I show as available. I have checked all the settings you mention below, and have checked with my IT department. I have asked other users within the company, and they experience it intermittently as well. Please advise.
- Sep 08, 2017
When having a problem regarding exchange integrations in Skype for Business, a good place to start is to clear the Skype for Business profile folder on your computer. Now when you start the client again, exchange connections is setup again.
Take a look here on how to do it:
https://kb.intermedia.net/article/3238- Winnie RafaelSep 20, 2018Copper Contributor
Try this, it worked for me:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb-mso_win10-mso_o365b/skype-status-shows-busy/884f8e5d-8250-4f2d-9e9c-2dafddce5c09