Forum Discussion
Sending email invites from the Mac client
Is you Outlook accout set up as an Exchange/Office 365 account?
I have no problems, got the same information on my Mac/PC as information is provided from Office 365
Cannot Schedule Online Meeting
You cannot schedule this online meeting because there might be issues with your sign in account. Make sure you are signed in to the same you use for Microsoft Outlook. If the problem continues, contact your System Administrator.
We are signed it to the same account. Clicking on the meetings tab in Skype for Business pulls our meeting invites and offers join buttons. Clicking on a chat or call contact returns their Exchange / Office 365 contact details. Every bit of integration between the two works, except the ability to create a Skype meeting. Right now Mac users are forced to login to the Office 365 web interface to create Skype meetings.
- Kevin MatanOct 09, 2017Copper Contributor
We ran into a similar issue - but found that the users' sign-in address for Skype for Business for Mac didn't match the authentication information for Outlook 2016.
We had to change the Skype login to match the authentication user@domain.com so both matched and were able to get it to work. There are a lot of other posts indicating that the credentials MUST match between the two.
- Jo RhettNov 14, 2017Brass Contributor
They do match. Further, it works on every platform besides Mac with the same credentials.
- Lisa RossJan 09, 2018Copper Contributor
Same issue here. Double checked that signed in to SkypeFB with same email as Outlook, but getting this error (after first sending - I get a beep and it doesn't send, then try again and spinning for 5+min):
You must be signed into Skype for Business (Lync) before working with online meetings in Outlook. Sign into Skype for Business (Lync) and try again.
Confirms this functionality WORKS when sending internally to the company, but not externally to other o365 users on another domain. Any suggestions? Is there a hidden Skype id somewhere that I should be using instead?
- AnonymousSep 14, 2017
i'm also getting this issue creating a skype meeting on mac outlook.
I tried installing Lync as some people have said this makes it work.
But i've had no success.