Forum Discussion
Presenter can NOT record his own web cam
A presenter enables his webcam to display his gestures during a presentation.
When the meeting is recorded by the presenter himself, the webcam video is not included in the recorded session.
When the meeting is recorded by a participant then the webcam video of the presenter is included in the recorded session.
We encounter the issue when using S4B 2016.
It seems quite logic that a presenter can record his own meeting, including the video from his webcam.
What are we missing?
EricDeferm kind of you for taking the time. I can confirm that this matches the symptoms for a bug that has already been reported, and the fix has been lined up for the next Skype For Business client update which should be delivered as per usual via office updates. Unfortunately we dont have a timeline to share at this point, but stay tuned at the Office Tech Center for details.
8 Replies
- Laurie PottmeyerFormer EmployeeLet's see if perhaps Subramanian Vasudevan might have heard of this issue?
- EricDefermIron Contributor
We've performed additinal testing and narrowed down the scenario when this happens to Office 2016. The web cam part is only missing when the recording is done by somebody who installed Office 2016. With Office 2013 everything is working as expected.
- Subramanian Vasudevan
Microsoft
EricDeferm could you also clarify if the issue is only reproducible with only a single participant in the meeting who tries to record his own video?
Please test again like so and let me know what you find.
1. Start and join a new meeting.
2. Start video.
3. Start recording the meeting (only 1 participant, yourself, connected)
4. Wait 5 seconds
5. Add a new participant into the same meeting, wait for them to accept. They need not be sharing their video.
6. Wait for 5 seconds after they join the meeting.
7. Stop recording or end the meeting
We would like to know if your own video was successfully recorded after step #5, when a second participant is added to the meeting.