Forum Discussion
Odd Issue with Response Groups and Calls Transfered to RG Causes S4B to Crash on Computer
We are using Response Groups in a lot of areas for our work. We had it reported to us that in one popular area where a lot of calls come in from other campus phones that once the call is transferred,...
MSI or C2R version of Office?
Have you tried to enable logging on the clients to see if you get any more detailed info?
Or enable logging on the server.
Alexander,
We are using MSI for our campus installations. I have not tried enabling logging on the client or server at this point. We did apply a Windows update last month and it corrected the issue.... then more updates came out from Microsoft and it stopped working again.
I will check logging on the client to see what we find. I was curious if anyone else has seen this or could test it to see if they can duplicate the problem with the scenario I described.
Thanks!
John
