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Brittany McDermott's avatar
Brittany McDermott
Copper Contributor
Feb 27, 2018

Mute Alerts when on a Skype call

Hello,

 

Is there any possibility of muting alerts (ie email alert sounds or IM sounds) or setting calls to come through as silent when already on a call? I understand setting your Skype to busy will help with Skype - Skype calls but if someone is calling from a regular phone or mobile the call will ring through without them realising you are on another call. 

I have attempted to do this within the Windows Communications tab however it does not affect anything when on a Skype call.

 

Thank you. 

alerts
How-to
Muting
Sound
Voice

2 Replies

  • hariom jindal's avatar
    hariom jindal
    Brass Contributor
    Mar 28, 2018

    Hello,

     

    You can try modifying Ringtones & Sounds in Skype for Business client.

     

    Go to

    Settings --> Tools --> Options --> Ring Tones & Sounds.

     

    Select 

    "Mute incomming IM alert sounds when viewing an IM conversation"

    "Keep sounds to a minimum when my status is budy"

    "Keep sounds to a minimum when my status is Do not Distrub"

     

    Snapshot attached.

     

    Do try and feedback

     

    Thanks

    Hari

     

     

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