Forum Discussion
Richard Jenner
Jan 05, 2017Brass Contributor
Missed call email notifications
Hi, I have some users in a Cloud PBX only enviroment who are receiving missed call email notifications. I have unchecked the 'Send an email message to my Inbox when i miss a phone call' option i...
Niles Schambers TeamADR
Jan 19, 2017Brass Contributor
unfortunately that doesn't work for me. The button in outlook takes me to the proper spot:
https://outlook.office365.com/owa/?path=/options/callanswering
but the "Voicemail" selection is no where to be found under general. Could this be because I also have SfB PSTN?
https://outlook.office365.com/owa/?path=/options/callanswering
but the "Voicemail" selection is no where to be found under general. Could this be because I also have SfB PSTN?
Debbie Arbeeny
Jan 19, 2017Brass Contributor
Niles, it sounds like Voice mail (unified messaging) may not be enabled for your account or your company may limit what options users can manage. Are you able to check with your SFB Administrator to see if you have this function? Here is a screen shot for reference. Thanks.
Deb
- AshishKNov 19, 2020Copper Contributor
Debbie Arbeeny I can`t find the option to disable missed call notification in Outlook OWA now. Can you please guide me how to do it?
- Niles Schambers TeamADRJan 26, 2017Brass Contributor
MS Support said that since I am 100% on the cloud (Cloud PBX and PSTN calling) that this is not enabled for our account period.
- Jed EllerbyMar 06, 2017Brass Contributor
How are you supposed to disable it when a customer is cloud PBX/PSTN ?
In our own pure cloud PBX tenant we have some uses who have the Outlook Voice Rules page available and some that don't.
- Niles Schambers TeamADRMar 06, 2017Brass ContributorFrom what I can tell, you can't.
Hopefully the MS team will make this feature available to their 100% online users.