Forum Discussion
Richard Jenner
Jan 05, 2017Brass Contributor
Missed call email notifications
Hi, I have some users in a Cloud PBX only enviroment who are receiving missed call email notifications. I have unchecked the 'Send an email message to my Inbox when i miss a phone call' option i...
Debbie Arbeeny
Jan 19, 2017Former Employee
Sure thing Niles. 1. In Outlook, go to your File menu and click Manage
VoiceMail at the bottom. This should launch your O365 settings page (you
can also log directly into your portal and navigate to the settings). 2.
Under General -> Voice mail -> Notifications, uncheck the box that says
Send an email message to my Inbox when I miss a phone call. 3. Click the
Save button at the top of the page. I like to then click off of this
page and click back to ensure the changes have saved. Let me know if
that works. Deb
Niles Schambers TeamADR
Jan 19, 2017Brass Contributor
unfortunately that doesn't work for me. The button in outlook takes me to the proper spot:
https://outlook.office365.com/owa/?path=/options/callanswering
but the "Voicemail" selection is no where to be found under general. Could this be because I also have SfB PSTN?
https://outlook.office365.com/owa/?path=/options/callanswering
but the "Voicemail" selection is no where to be found under general. Could this be because I also have SfB PSTN?