Forum Discussion
Richard Jenner
Jan 05, 2017Brass Contributor
Missed call email notifications
Hi, I have some users in a Cloud PBX only enviroment who are receiving missed call email notifications. I have unchecked the 'Send an email message to my Inbox when i miss a phone call' option i...
Debbie Arbeeny
Jan 11, 2017Brass Contributor
Hi Richard, thanks for your inquiry. I've seen this before and it's typically related to the Save button. One thing to try is go back to those settings and uncheck the box if it has defaulted back and click the Save button at the top. Then click off the page and then go back to it to ensure the change takes. I've seen users not realize the Save option is at the top, and others not wait until the Save refreshes before closing - it can be a little sensitive. I just tested on my machine before and after and am no longer getting the missed call notifications. Hope that works for you. Thanks so much, Deb