Forum Discussion
microphone not working on Skype For Business for Mac
Ciarlino82 Check FabianoGoncalves solution on Sep 25, 2019 at 4:16 AM in the following link:
https://community.spiceworks.com/topic/2158310-mic-not-working-on-skype-for-business-calls-on-mac
It worked for me with Mac Book Pro macOS Catalina a few minutes ago.
Good luck
For those not wanting to mess with deep parameters of the operating system (surely not recommended) here is a solution I got from MS US what works. The problem was that I had installed SfB from the regular MS website. Instead, when one is an Office365 user, one must install the SfB from there.
This removes the old (website) SfB and installs the SfB from Office 365:
- Delete existed SFB
- Restart device
- Navigate to portal.office.com with one's Office365 credentials
- Select drop down menu at top right where it states "Install Office" and select "Other Install Options"
- Select "View apps and devices"
- Select Skype for Business install (newest/most recent option if more than one is offered)
- Insert headset/microphone combo into Mac
- Attempt test call
Now it works !
Michael_S4949 , Thanks you so much , this solution works wonderfully - one clarification though, to be able to download Skype for Business one has to sign in to corporate Office 365 account and not a private one. Luckily I have access to both account options.
If one is invited to a Skype for business call as a visitor or private person, this solution will not work as the install office options do not give a SfB download option.
Many thanks again Michael.
Eileen