Forum Discussion

V G's avatar
V G
Copper Contributor
Sep 14, 2016

How do I get SFB conversation window to scroll properly?

I am using SFB 16.0.7127.1021 32-bit, which I believe is the latest version.  When I am in a conversation, every time the other person's message arrives, the window does not scroll so it looks like t...
Laurie Pottmeyer's avatar
Laurie Pottmeyer
Former Employee
Sep 23, 2016
Hi - all - this doesn't sounds like a good experience. I would suggest reaching out to support if you haven't already.
V G's avatar
V G
Copper Contributor
Sep 26, 2016

Laurie, how exactly do you do that?  I'm not being facetious - I have spent almost 2 hrs trying to find a SFB support person.  I chatted with 4 different Microsoft support ppl and they all said that they are not trained to support SFB.  One person would give me a link to a different support pg, I'd start a new chat, same response - this happened 3x leading me to 4 different chat conversations and not a one knew anything about SFB.  So how would you recommend reaching out to their support?

Thanks