Forum Discussion
Duplicate contact details when syncing Skype for Business
Strange one. Have you tried on another android device or an iOS device?
Are you using the native mail app or Outlook?
Hi AlexanderHolmeset - I was using the native mail app, but have now tried Outlook as well. When I edit a contact in the native Contacts app (which Outlook also uses now), I can see that the details coming from Exhange Active Sync, Outlook and WhatsApp are all what I'd expect, but the details under Skype for Business just show the same email address about 30 times and the same phone number 30 times. I haven't tried an iOS device as I haven't got one, but have tried another Android (Galaxy S5) with the same result. It's driving me mad!
Same OS version on both devices? Sounds more like a bug to me.
I wish there were only 30. I have one contact with HUNDREDS or maybe even thousands of duplicate details. There are so many that Android takes about 20-30 seconds to even display the contact details.
I believe the best solution so far is to just delete the contact and wait for it to resync (I think it will).