Forum Discussion
Oz Oscroft
Aug 21, 2017Iron Contributor
Duplicate contact details when syncing Skype for Business
Morning all, I use Skype for Business on my Samsung Galaxy A5 2017 mobile phone and all contact details for all 'contact based apps' are synced to the contacts app. However, if I view a contact who...
Oz Oscroft
Feb 17, 2018Iron Contributor
Hi Ben. I use 2 phones which synced one off my accounts so I ended up deleting all accounts from both phones, removed the Outlook App and then re-added the accounts, just using the native mail app.
I don't know whether the Outlook App syncing was causing the problems, but everything seems to be fine now. Hope it works for you too.
I don't know whether the Outlook App syncing was causing the problems, but everything seems to be fine now. Hope it works for you too.
Ben Edgren
Feb 21, 2018Copper Contributor
Thanks Oz! I tried clearing the data cache from the Skype for Business app on my phone. That didn't work so I completely uninstalled the app and then reinstalled it. That seemed to do the trick. If the issue comes back though I plan on submitting feedback.