Forum Discussion
Paul Harrington
Nov 16, 2017Copper Contributor
Crashing as when starting video call
As soon as I start sending video, Skype for business will crash. In eventlog, the following processes are crashing at the same time mmc.exe consent.exe lync.exe Faulting application name: lync...
Deleted
Nov 17, 2017Not applicable
Hi,
I found out that sometimes crashes are solved with this update: https://support.microsoft.com/en-us/help/4011040/descriptionofthesecurityupdateforskypeforbusiness2016september12-2017
Greetings,
Erdem
Paul Harrington
Nov 19, 2017Copper Contributor
Thanks, I'll give it a try
After some testing, it seems SfB to SfB calls are working, as are SfB to Consumer skype, however SfB to a virtual meeting room (eg that connects SfB to Cisco endpoints) will crash once a 2nd party connects
- Dec 06, 2017
There's sometimes it crash/freeze because Antivirus.
https://ucblogmx.com/2016/06/23/skype-for-business-2016-freezing-kaspersky-endpoint-protection-10/
- Paul HarringtonDec 06, 2017Copper ContributorI am able to reproduce this with a clean install of Windows 10x64 1709. No 3rd party antivirus install, just built-in Windows AV.
With a Quadro M or K class, it crashes. A regular quadro 4000, no problems.