Forum Discussion

Brass Contributor

Sep 21, 2017

Solved

Crashes with SfB 16.0.4549.1000 on Microsoft Surface

Hi, Crashes with SfB 16.0.4549.1000 on Microsoft Surface We are noticing that some of our MS Sufcace PCs running 16.0.4549.1000 of Skype for Business are crashing when the user presses "accep...

Desktop Client

David McGown
Sep 22, 2017
Yes. See this article:
https://support.microsoft.com/en-us/help/4011040/descriptionofthesecurityupdateforskypeforbusiness2016september12-2017
Installing KB4011099 has been working for us.

Martin Sperl

Copper Contributor

Oct 24, 2018

Thx for this hint!

The problem is not limited to Microsoft Surface - I've experienced this on an HP EliteBook x360 1030 G2 Convertible PC Win10 Enterprise 1709 with KB4462918 & 32 bit Office 2016

Installing lync2016-kb4011040-fullfile-x86-glb.exe & msodll40ui2016-kb4011099-fullfile-x86-glb.exe solved the issue.