Forum Discussion
Bluetooth microphone stops working during SFB calls
Piotr_JJDid you ever find a fix for this? I have the same problem with the same laptop and also with multiple headsets. The fact that it is with the same laptop - sounds like it might be the common factor?
- Piotr JJ SzymanskiSep 12, 2019Copper Contributor
windowspcguy - sadly, I did not. I read a few articles online suggesting that Windows 10 wasn't copying with Bluetooth data bandwidth required to support both speakers and microphone at the same time. As a result, while the audio quality over my BT headset is quite decent, people on the other side of VoIP calls complain they can barely hear me.
With heavy heart, I only use my BT headsets to listen (audio) and the built-in laptop microphone to speak...
- windowspcguySep 12, 2019MCT
Piotr JJ Szymanski the odd thing is that it works for a period of time - and then stops. I have others that I work with who have no issues on Win10 with BT headsets - same model headsets that I use (and in my case I have used at least 3 different headsets - with the same results). So if it was a Win10 issue - it would be consistent, if it was a headset issue then it would be only on one make/model headset - which is what makes me think it is the laptop model - i have not had the issue until I started using the Spectre.
More research! I will post back if I nail it!
- Piotr_JJSep 18, 2019Copper Contributor
windowspcguy , indeed! In a few weeks, I am going to swap the Spectre for another laptop - will do some testing then.