Forum Discussion

Simone Battiferri's avatar
Simone Battiferri
Copper Contributor
Nov 28, 2017

Skyper for business calls and videos drop immediately after the connection

I am experiencing a very strange behaviour on one of my Macs. Immediately after starting a call or a video they drop and the application says "call ended". I reinstall Skype for Business twice but nothing changes. Anyone have had something similar ? What can I do to make it work ?

 

Skype for Business

3 Replies

  • David 120's avatar
    David 120
    Copper Contributor
    May 09, 2018

    I'm having the exact same problem, except this occurs for me on Skype for Web and "classic" Skype on Windows 10. If I accept any call coming to my Skype number, the call immediately ends with a "call ended" message.Clicking the middle button on an incoming Skype call causes the call to endThis screen appears after clicking the accept button on an incoming Skype call

    • Phillip Garding's avatar
      Phillip Garding
      Former Employee
      May 09, 2018

      This is the Skype consumer app, not Skype for Business.  I don't have any connection with the consumer side of Skype.

       

      Phil.

  • Phillip Garding's avatar
    Phillip Garding
    Former Employee
    Nov 29, 2017
    Please report the issue so we can look at the logs. When using the Insider build, click Help\Report an Issue.

    Thanks,
    Phil.