Forum Discussion
PowerPoint cannot be saved when Policy makes a sensitivity label compulsory
- Aug 17, 2020Can confirm my company has the exact same issue. I hope this gets fixed before more of my users realize this problem. Luckily I'm still in pilot phase of > 100, but I'm supposed to turn this on for all 40K+ users by EOY.
This is pretty new that this started to happen, so I believe this might be linked to the last Office ProPlus update which coincidentally broke our existing labeling/classification system.
As methioned in meesage above, it only happend on Power Point App. It works fine on Word and Excel.
We tested two computers. Both have this issue.
Hmm, that is odd then. Have you checked out this page to see if you are matching any of the known issues - https://docs.microsoft.com/en-us/azure/information-protection/known-issues#aip-known-issues-in-office-applications
Also, are you using the classic or the Unified labelling client?
- Ian_SolutionsAug 10, 2020Copper Contributor
Hi Peter, we are using Unified Labeling client.
This issue was not reported in the known issues list - https://docs.microsoft.com/en-us/azure/information-protection/known-issues#aip-known-issues-in-office-applications
I guess it must be the policy cause a local Power Point mac script/add-in interpretion conflict, causing this endless check on ppt file to ensure compulsory lablel is appled according to Policy. It seems a bug.
- PeterRisingAug 10, 2020MVP
Sure seems like it could be a bug. I would recommend opening a support ticket with Microsoft to see if they can offer any insight on this issue.
- Ian_SolutionsAug 10, 2020Copper Contributor
PeterRising Thanks Peter. Do you have a quick URL link handy where we can raise support ticket? Thanks in advance