Quick Guide to SAP on Azure SLA and OLA

SAP Service Managers/Owners/Leaders for SAP on Azure usually ask these questions

1. “What is Microsoft’s Service Level Agreement (SLA) to us for SAP on Azure?”
2. “What does this Microsoft SLA mean to us, does it mean it encompasses everything SAP up to the application layer?”

Please kindly goto this article here in detail as 

https://www.linkedin.com/pulse/quick-guide-sap-azure-sla-ola-chin-lai-the/

Regards,

Chin Lai