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Porting a number into SfB CloudPBX as a service number.
We would like to port our primary (existing) business number into the environment as a Service Number. Can this be done now ? Could you please describe the process ?
It seem from our prelim work that this can take some time and the initial porting is as a user number rather than a service number assignment.
Thank you,
- You can actually port a service number directly now. For more info see here: https://support.office.com/en-us/article/Getting-Skype-for-Business-service-phone-numbers-e434aeb2-af99-40e7-981e-a474f0383734?ui=en-US&rs=en-US&ad=US
4 Replies
- We successfully ported a regular user number to a SfB service number. It's working as it should with an AA.
- Thank you, I did reach out with appropriate SR and it was described to me that the number would FIRST have to be ported in as a USER number and then could be assigned as a SERVICE number. Is that correct ?
- You can actually port a service number directly now. For more info see here: https://support.office.com/en-us/article/Getting-Skype-for-Business-service-phone-numbers-e434aeb2-af99-40e7-981e-a474f0383734?ui=en-US&rs=en-US&ad=US
- Hey Stacy - yes you can port user numbers and service numbers into Skype for Business now.
For more information on the difference please see the blog post here: https://techcommunity.microsoft.com/t5/Skype-Operations-Framework-Skype/Service-Numbers-vs-User-Numbers/ba-p/33346
