User Reported Spam/Phishing Messages Not Showing in Submission Portal

This happens every so often, where users using the report message option in Outlook don't have their submissions ever show up on the User Reported Tab in the Submissions Portal.  (or often time there are large delays of an hour or more before messages will show up).

I have the report message button set to copy an internal mailbox as well, and I see submissions go there.  I see in the message trace logs, messages are being sent to the equivalent office365.microsoft.com address (email address removed for privacy reasons for example).

Last time I opened a case for this, and it was a very frustrating experience because we only have standard support, so they never would really look into the issue to far.  Well, it's happening again since yesterday afternoon, and while it's not a total security issue, it's annoying because our end users have come to expect the responses on their submission, and it's easier to submit these to Microsoft if they show up in the submission portal than having to manually upload them from the internal mailbox these get sent to as well.

No service health issues posted in our tenant, but last time we had this support said they don't post issues for things like this typically even if it's a known service side issue processing these.  I don't know if that's true or not.

Anyone else seeing this issue?