Forum Discussion
Spam being delivered to Junk folder
I am still having spam messages being delivered to the Junk folder, even after setting Spam Message Action to delete the message (see first image below). I also ran a message trace and found that the...
w4C777 check your anti phishing policy settings in the action section as well
OK. It was set to Quarantine, so the spam should not have been going into the Junk folder. I'm not confident that changing this to Delete will work, but I will give it a try.
w4C777 check your anti phishing policy settings in the action section as well
- I still have not received any emails to my Junk folder. The problem may (hopefully) be resolved. Thank you again for your help.
- So far I have not received any email into my Junk folder. Maybe this was finally resolved by changing the 'If the message is detected as spoof by spoof intelligence' settings was switched to Quaritine the message. I'll continue to monitor for another week. At that time, I will accept this as resolved. Thanks a lot for your help.
- let check this, maybe they are considered a phishing emails.
eliekarkafy Yes, I did check that as well. Thank you. The setting 'If the message is detected as spoof by spoof intelligence' was set to deliver to Junk folder, but I don't believe that was the issue. I changed it to Quarantine the message, which was the only other option. Again, I don't believe these are spoofed emails. I'll let you know if some spam keeps getting delivered to the Junk folder. Thanks again!
