Forum Discussion
dilanmic
Nov 23, 2021Iron Contributor
Problem with Windows ATP client onboarding
Hi All,
I have installed Windows ATP client just to deploy endpoint DLP configurations as a part of the DLP, but client is not showing up in M365 compliance portal. further I have found service is set to Automatic and running without an issue, but below error message show up in "sense" event logs.
Contacted server 58 times, All failed URI: https://winatp-gw-neu.microsoft.com/. Last HTTP error code: 12007
further I ran the Microsoft Defender for Endpoint Client Analyzer tool and below is the result. However, our proxy we have allowed all below URLs.
I would highly appreciate the help!
Thanks,
Dilan
- can you bypass proxy just for tests? it really look like a network issue.
btw: are you in the correct license plan (M365 E5 / E5 compliance)?
- mas18Brass ContributorYou can validate the Windows diagnostic data service is set to automatically start and is running on the device?
- dilanmicIron ContributorThanks mas18. can you let me know How should I do this?
- giladkeidarBrass Contributorcan you bypass proxy just for tests? it really look like a network issue.
btw: are you in the correct license plan (M365 E5 / E5 compliance)?- dilanmicIron ContributorThanks Giladkeidar!
that's the issue I am having right now, there is less possibility to bypass the traffic. However below are the license details for the users.
EMS E3
M365 E5 Information Protection and Governance
Office 365 E3
Thanks again,
Dilan