Forum Discussion
Microsoft Defender will not let me log in on Windows 11
I have a subscription to the Personal Microsoft 365 plan which includes Microsoft Defender. When I try logging into Microsoft Defender on my Windows PC, I receive an error message stating "Couldn't s...
HeikeRitter
Microsoft
MicrosoftHello akiva31!
Thanks for reaching out. I am sorry you are having issues and the support wasn't able to help you out.
This forum is for the "Enterprise Defender", and I need to admit, that I don't know much about the consumer version - but let's see if we can help you 🙂
When you say you can't access "Microsoft Defender", are you referring to the App or are you trying to access a specific site?
Best,
Heike
HeikeRitter Yes, I am referring to the application for Windows. I had the feeling that the tech support representative I spoke with seemed to believe that I have the business version of Microsoft Defender, though I definitely have the consumer version, the version that comes with the Microsoft 365 Personal subscription. If you could help, then that would be fantastic.
HeikeRitter, I just wanted to follow up to see if you have made any progress or if you have any suggestions.
- HeikeRitterGosh, I did not receive a notification for your message (or I missed it). I am very sorry.
Did you see SJ27s reply and did you try the suggested steps?
