Forum Discussion
Microsoft Defender e-mail notification for user reported messages
Hi, I'm sorry for the delay. But I had some time to test this and it worked fine.
Thanks
I'm looking at this feature, but there's 2 things that I'm still trying to understand.
First, the user reports an email as phishing and the message disapears from his inbox. We mark the email as "No threats found". The user gets a message stating the email is not phishing. But the message does not return to the user inbox even though it wasn't considered a threat. Is this configurable anywhere?
Second, we selected the option "Replace the Microsoft logo with my organization's logo across all reporting experiences." And in fact we see the logo we have set for our tenant below the option. But when the email reach the inbox, the area of the logo is empty. Any way to troubleshoot this?
Thanks
- Hi,
Glad to hear HTML works!
On your second point, I have experienced the same and traced it to a lack of .svg image support in Outlook. If your logo is an .svg, that might be it.
Best regards,
RutgerHi,
Yes, regarding the logo you're right, that was the problem.
Regarding the first issue, have you dealt with it?
Thanks
- Hello,
To my knowledge, messages reported as Junk/Spam will be moved to the user’s Junk folder. And messages reported as Phishing will be moved to Deleted Items. I haven’t seen any built-in functionality to ‘restore’ a reported message when the Admin uses Mark as & Notify to mark the message as No Threats. A quick improvement would be to add this information to the response templates so users know where to look.
I’m interested in pursuing this, though. I’ll take a look this week at some opportunities to implement this behaviour using Logic Apps or similar.
Rutger
