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IlyaGN's avatar
IlyaGN
Copper Contributor
Jun 29, 2022

How offborded and deleted device.

I have 1 device which i can't offboarded or deleted.
When i onborded (use policy in MEM) device Win10 20H2. All was fine. Sensors - Active.
After upgrade OS to Win 10 21H2. Sensor status has become "No sensors data".
I used difrent ways to resolv problem.
Live Response session and MDE Client Analyzer. Results - all tests connectivity completed successfully.
Try offboarded - local scrip, MEM policy. On device status Offboarded. On portal MS 365 defender status - Onboarded.
Used API
Get https://api.securitycenter.microsoft.com/api/machines/9*******0
"lastSeen": "2022-06-15T03:55:01.3802913Z",
"healthStatus": "NoSensorData",
"onboardingStatus": "Onboarded",

Post https://api.securitycenter.microsoft.com/api/machines/9*******0/offboarded
"code": "InvalidRequestBody",
"message": "Request body is incorrect"

Any ideas how fix that?

1 Reply

  • IlyaGN's avatar
    IlyaGN
    Copper Contributor

     

    I solved my problem.
    Tried various cleanings and checks. Nothing helped.
    I disabled MS Defender (using policies in Intune).
    And deleted all folders from
    C:\Program Files\Windows Defender Advanced Threat Protection
    C:\ProgramData\Microsoft\Windows Defender Advanced Threat Protection
    And deleted in regedit
    \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Advanced Threat Protection

    Did a reboot.
    launched
    DISM /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    Did a reboot.
    All services have been restored.
    The device has been redefined.
    Devices running Windows 11 automatically enroll using MEM MS Defender for Endpoint - Onbording profile
    Everything worked right away. Within 10 minutes, the device was already connected to the MS 365 Defender portal. Now all telemetry is transmitted normally. The sensors are working.