Forum Discussion
JThamerus
Sep 27, 2019Copper Contributor
Teams not available for students
Hi there, I'm writing this on behalf of my admin as we both have reached a dead end somehow with getting students on TEAMS. We are located in Germany and we have Office365 licences that allow every s...
- Sep 29, 2019The back end services most likely need some time to properly sync the changes. Try again tomorrow 🙂
Sep 28, 2019
Hi there,
Are students licensed with academic licenses in the same organization (tenant) as teachers?
And, within Microsoft Admin Center (admin.microsoft.com), settings - services & add-ins - Microsoft Teams, there’ a section called “Settings by user/license type” where you need to select students in the drop down menu and toggle MS Teams on.
Magnus
Are students licensed with academic licenses in the same organization (tenant) as teachers?
And, within Microsoft Admin Center (admin.microsoft.com), settings - services & add-ins - Microsoft Teams, there’ a section called “Settings by user/license type” where you need to select students in the drop down menu and toggle MS Teams on.
Magnus
- JThamerusSep 29, 2019Copper Contributor
- JThamerusSep 29, 2019Copper Contributor
Dear Magnus,
Thanks a lot for the quick reply. According to my admin there was indeed one box about Teams he could toggle between on/off. Unfortunately, when he tried to get a student on Teams after he had switched it on, the same message, 'no access, appeared. He says he cannot see any difference between teachers' and students' licenses. I have attached two screenshots that might be of some help. Thanks in advance again for any hint/piece of advice.
JuergenThamerus
- Sep 29, 2019The back end services most likely need some time to properly sync the changes. Try again tomorrow 🙂
- JThamerusSep 29, 2019Copper Contributor
Dear Magnus,
Thanks a lot, it seems to be working now! As always, it doesn't seem to be much for those who know, but it has been quite a hassle for me and none of my colleagues could help me. 👍
best
JThamerus