Forum Discussion
Problems with custom audio setup on teams.
To fix this issue, open the Device Manager, and navigate to "Bluetooth".
In that section, you will see 2 items referring to your Bluetooth headset:
[DEVICENAME]
[DEVICENAME] Avrcp Transport
Right-click the Avrcp Transport one, and select "Disable device".
After that, your device might appear with a different name in Teams , something like "Headset ([DEVICENAME] Hands-Free)". Select that device and everything will work...
Your fix worked for me few weeks back but I have the same issue again and disabling Avrcp Transport doesn't work anymore for me 😞
Any other suggestions to fix it?
- reidmaker110Mar 21, 2023Copper Contributor
I'm using the "New Teams" and they solved the external mic issue on Windows 11. I'm really happy with it. If you don't have access yet, you've got something to look forward to.