Forum Discussion
Problems with custom audio setup on teams.
To fix this issue, open the Device Manager, and navigate to "Bluetooth".
In that section, you will see 2 items referring to your Bluetooth headset:
[DEVICENAME]
[DEVICENAME] Avrcp Transport
Right-click the Avrcp Transport one, and select "Disable device".
After that, your device might appear with a different name in Teams , something like "Headset ([DEVICENAME] Hands-Free)". Select that device and everything will work...
This fix solved my issue with Teams, although it did disable some of the functionality on the headphones such as changing volume or skipping through music. That said, using the manual buttons on my computer is a small price to pay to get this to work properly. Thank you!
Also, I can confirm it is a Team issue on my end as well. I still have Windows 10 configured and also have full functionality on all other apps.